Last summer we switched from Cablevision TV & Internet to AT&T’s Uverse package because we found we could get comparable service at a 30% discount. Many months later I can truly say that I cannot see a difference in the internet performance or TV quality save for a few missing TV channels which we happily live without. I know a few, and expect that there are many others in this area, who also jumped ship and went to AT&T for the same reason.
Now this is where it gets interesting.
Cablevision wants their former customers back and has resorted to a tried and true method for customer win-back. Read the rest of this entry ?
